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Customer Service

Delivering Unparalleled Customer Service Experience

Our Customer Service team is here for you every step of the way. There are many people involved in making sure each order that goes through production is handled with the highest standards. The customer service team is your direct connection when you have a question or need a resource. If we don’t have an immediate solution, we will get you to a member of the Ox team that can assist. We stay informed at every angle from order intake to production to customer outcomes.

Our Frontline Team

Jessica LaRue Ox Industries

Jessica LaRue

Customer Service Manager

Alisha Renz Ox Industries

Alisha Renz

Customer Service Team Lead
Hanover

Shiloh Vaughn Ox Industries

Shiloh Vaughn

Customer Service Representative
Hanover, Holliston

Sue Prestopine, Ox Industries

Sue Prestopine

Customer Service Representative
Armorboard

Jennifer Shugars Ox Industries

Jennifer Shugars

Customer Service Representative
Hanover

Janey Coy Ox Industries

Janet Coy

Customer Service Representative
Holliston, Stevens Point

Karen Fackler_Ox Industries

Karen Fackler

Customer Service Representative
Ft. Worth

Jess Ox Industries

Jessica Winland

Customer Service Representative
Hanover

Linda Scott_Ox Industries

Linda Scott

Customer Service Representative
Ft. Worth

Joan Becker

Joan Becker

Office Assistant
Hanover

Pictures Coming Soon:

Becky Loveday, Invoicing – Ft. Worth
Viri Marquez, Shipping Representative – Ft. Worth

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Vertically Integrated

Our Path for Environmental Responsibility

Learn More
Ox Industires Logo
600 West Elm Avenue
Hanover, PA 17331
800.414.2476
  • About
    • History
    • Halltown Paperboard Mill
    • Executive Team
    • Leadership & Sales
    • Careers
  • Products
    • Paper Tube and Core
    • Paperboard
    • Protective Packaging
  • Locations
  • Contact
  • Our Policies
  • Product Inquiry

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