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Customer Service

Delivering Unparalleled Customer Service Experience

Our Customer Service team is here for you every step of the way.  There are many people involved in making sure each order that goes through production is handled with the highest standards. The customer service team is your direct connection when you have a question or need a resource. If we don’t have an immediate solution, we will get you to a member of the Ox team that can assist. We stay informed at every angle from order intake to production to customer outcomes.

Our Frontline Team

Krystle Conrad

Krystle Conrad

Customer Service/Continuous Improvement Manager

Jessica LaRue

Jessica LaRue

Customer Service Team Lead

Diane Shores Ox Industries Customer Service

Diane Shores

Customer Service Representative
Armorboard, Holliston, Ft. Worth

Shiloh Vaughn

Shiloh Vaughn

Customer Service Representative
Hanover, Holliston

Sue Prestopine, Ox Industries

Sue Prestopine

Customer Service Representative
Armorboard

Jennifer Shugars, Customer Service Representative at Ox Industries

Jennifer Shugars

Customer Service Representative
Hanover, Zirconia

Janet Coy Customer Service Representative

Janet Coy

Customer Service Representative
Holliston

Pictures Coming Soon:

Joan Becker, Invoicing – Armorboard, Hanover
Lani Thomson, Customer Service Representative – Zirconia
Linda Scott, Invoicing – Zirconia
Jessica Reyna, Plant Manager – Ft. Worth
Becky Loveday, Invoicing – Ft. Worth
Viri Marquez, Shipping Representative – Ft. Worth

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Vertically Integrated

Our Path for Environmental Responsibility

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WORK AT OX

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Ox Industires Logo
600 West Elm Avenue
Hanover, PA 17331
800.414.2476
  • About
    • History
    • Halltown Paperboard Mill
    • Executive Team
    • Leadership & Sales
    • Careers
  • Products
    • Paper Tube and Core
    • Paperboard
    • Protective Packaging
  • Locations
  • Contact
  • Our Policies
  • Product Inquiry

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