Customer Service
Delivering Unparalleled Customer Service Experience
Our Customer Service team is here for you every step of the way. Many people are involved in making sure each order that goes through production is handled with the highest standards. The customer service team is your direct connection when you have a question or need a resource. If we don’t have an immediate solution, we will connect you to a member of the Ox team who can assist. We stay informed at every angle, from order intake to production to customer outcomes.
Our Frontline Team
Jessica LaRue
Customer Service Manager
Shiloh Gardner
Team Lead
Jennifer Shugars
Team Lead
Sue Prestopine
Sr. Customer Service Representative
Oscar Bernal
Customer Service Representative II
Emily Boyer-Castro
Customer Service Representative II
Angel Fuhrman
Invoice Coordinator
Nicole Orem
Customer Service Representative
Diane Sentz
Customer Service Representative