Customer Service
Delivering Unparalleled Customer Service Experience
Our Customer Service team is here for you every step of the way. Many people are involved in making sure each order that goes through production is handled with the highest standards. The customer service team is your direct connection when you have a question or need a resource. If we don’t have an immediate solution, we will connect you to a member of the Ox team who can assist. We stay informed at every angle, from order intake to production to customer outcomes.
Our Frontline Team
 
  Jessica LaRue
Customer Service Manager
 
  Shiloh Gardner
Team Lead
 
  Jennifer Shugars
Team Lead
 
  Sue Prestopine
Sr. Customer Service Representative
 
  Oscar Bernal
Customer Service Representative II
 
  Emily Boyer-Castro
Customer Service Representative II
 
  Angel Fuhrman
Invoice Coordinator
 
  Nicole Orem
Customer Service Representative
 
  Diane Sentz
Customer Service Representative