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Customer Service

Delivering Unparalleled Customer Service Experience

Our Customer Service team is here for you every step of the way. Many people are involved in making sure each order that goes through production is handled with the highest standards. The customer service team is your direct connection when you have a question or need a resource. If we don’t have an immediate solution, we will connect you to a member of the Ox team who can assist. We stay informed at every angle, from order intake to production to customer outcomes.

Our Frontline Team

Jess LaRue_Customer Service Manager_Ox Industries

Jessica LaRue

Customer Service Manager

Shiloh Vaughn Ox Industries

Shiloh Gardner

Team Lead

Jennifer Shugars Ox Industries

Jennifer Shugars

Team Lead

Sue Prestopine - Ox Industries

Sue Prestopine

Sr. Customer Service Representative

Oscar Bernal_Customer Service Ox Industries

Oscar Bernal

Customer Service Representative II

Emily Boyer-Castro Customer Service Representative II

Emily Boyer-Castro

Customer Service Representative II

Angle Fuhrman_Invoice Coordinator_Ox Industries

Angel Fuhrman

Invoice Coordinator

Nicole Orem Customer Service Representative

Nicole Orem

Customer Service Representative

Tori Plona Customer Service Representative Ox Industries

Tori Plona

Customer Service Representative

Diane Sentz Customer Service Representative

Diane Sentz

Customer Service Representative

 

 

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Vertically Integrated

Our Path for Environmental Responsibility

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Ox Industires Logo
600 West Elm Avenue
Hanover, PA 17331
800.414.2476
  • About
    • History
    • Halltown Paperboard Mill
    • Executive Team
    • Leadership & Sales
    • Careers
  • Products
    • Paper Tubes and Cores
    • Protective Packaging
  • Locations
  • Contact
  • Our Policies
  • Product Inquiry

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