Customer Service
Delivering Unparalleled Customer Service Experience
Our Customer Service team is here for you every step of the way. Many people are involved in making sure each order that goes through production is handled with the highest standards. The customer service team is your direct connection when you have a question or need a resource. If we don’t have an immediate solution, we will connect you to a member of the Ox team who can assist. We stay informed at every angle, from order intake to production to customer outcomes.
Our Frontline Team

Jessica LaRue
Customer Service Manager

Shiloh Gardner
Team Lead

Jennifer Shugars
Team Lead

Sue Prestopine
Sr. Customer Service Representative

Oscar Bernal
Customer Service Representative II

Emily Boyer-Castro
Customer Service Representative II

Angel Fuhrman
Invoice Coordinator

Nicole Orem
Customer Service Representative

Tori Plona
Customer Service Representative

Diane Sentz
Customer Service Representative